Cost is probably the most popular driver for businesses moving email to the cloud. On average, it’s simply cheaper on a per-user basis when you factor in not only the cost of server hardware and connectivity but also add-on security products and the knowledgeable staff necessary to run them. But there’s also the a la carte options menu.
Along with specialized uses for email, you should investigate how your users are emailing on a daily basis. Email has come a long way in 40 years and the way people use it has significantly evolved. That’s important because it will impact the tools and features you need to look for in your hosted email provider’s client software. Sure, Microsoft Outlook is still the most popular on-site email client, but a fast-increasing number of today’s email users are opting for other email clients, such as Thunderbird, or all-web clients, such as Google’s hugely popular Gmail. These clients can be very sophisticated and, depending on what your users are doing with email, they can have a big impact on your day-to-day business process.
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